A few practical checks before committing to a Google Workspace reseller in India can save you from unexpected costs or disappointing support later.
Confirm they’re actually authorized — Google’s partner directory and a direct request for their Partner ID handles this in a few minutes.
Understand exactly what’s covered by the price. Ask whether setup, migration, and ongoing support are bundled in or billed separately, since some resellers quote a low license price and then charge extra for everything beyond that.
Ask about renewal pricing specifically. Introductory rates sometimes jump noticeably after the first year, so get clarity on what you’ll actually pay going forward.
Check they can issue GST-compliant invoices in rupees for proper business accounting.
If you’re switching providers, ask about migration experience directly — how they handle it, how long it usually takes, and what happens if something doesn’t transfer correctly.
Test their support before signing anything. Send a few genuine questions and see how quickly and clearly they respond — a solid preview of what ongoing support will actually feel like.
Ask about license flexibility — how easily you can add or remove users as your team changes, and whether there’s a penalty for doing it mid-cycle.
Look into their security practices — do they help with two-factor authentication and permissions, or just sell you a plan and move on?
Check for genuine reviews, or just ask directly for a couple of references from businesses your size.
And confirm support hours and channels actually line up with your business’s working hours.
A few red flags worth watching for: reluctance to confirm Google partner status, pricing well below standard rates with no real explanation, vague answers about what’s included, and no verifiable track record anywhere.
Skipping these checks usually means discovering hidden fees, slow support, or a botched migration only after you’re already committed. A little diligence upfront prevents most of that.
Run through these questions with two or three resellers and compare the answers side by side — it makes it a lot easier to see who’s being straightforward.
Shrevya, a Google Workspace reseller in India, can be evaluated with this exact checklist — authorization, pricing transparency, migration support, and ongoing service quality.
A reseller relationship works best when expectations are clear from the start, and this checklist is a small time investment that avoids much bigger headaches down the road.
